February 17, 2026
Privacy policy
This Privacy Policy explains how Telepay collects, uses, and protects information when you visit our website and use our products.
1.1 Personal Information
1.2 Usage Information
We may collect information about your use of the website, including your IP address, browser type, device information, and pages visited. This information helps us analyze trends, administer the site, and improve user experience.
1. What Telepay is (and isn’t)
Telepay is a software platform that helps companies design and operate payout workflows. Telepay is not a bank, money transmitter, payment institution, or other regulated financial entity. Payments processed through Telepay are ultimately handled by third‑party payment service providers, banks, or card networks that you or your partners contract with directly.
2. Information we collect
We collect information you provide directly (such as name, email address, company, and any details you share when requesting access or contacting us), as well as limited usage information (such as browser type, device information, IP address, and pages visited) to operate and improve the website.
3. How we use information
We use your information to operate and secure the website, respond to inquiries, provide product information, understand how visitors use Telepay, and, where you have opted in, send you updates about the product. We do not sell your personal information.
4. Third‑party providers and payments
Telepay relies on third‑party infrastructure providers (for example, cloud hosting, analytics, and payment service providers). When you process payments, those payments are handled by your chosen third parties, who act as controllers or processors of payment and financial data under their own terms and privacy policies.
5. Cookies and similar technologies
We may use cookies and similar technologies to keep the site secure, remember preferences, and understand aggregate usage. You can control cookies through your browser settings, but some features of the site may not function properly if you disable them.
6. Data retention
We keep personal information only for as long as necessary to provide the website and product, to communicate with you, and to meet our legal or operational obligations. When information is no longer needed, we take reasonable steps to delete or de‑identify it.
7. Your rights and choices
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. You can exercise these rights by contacting us using the details below. We may need to verify your identity before responding to some requests.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of Telepay after an update means you accept the revised policy.